Is Carparts. Com Legit? What You Must Know Before Placing an Order
A parts retailer looks great until you open a box and realize you ordered the wrong sub-model configuration. CarParts.com maintains a 30-day return policy from the date of delivery. Returned items must remain completely uninstalled, clean, and in original packaging with all factory labels intact. Attempting to bolt on a part, leaving wrench witness marks on a bracket, voids your return authorization instantly.
Return shipping fees present another trap. Unless an item arrives broken or the warehouse packed the wrong item, the customer absorbs return freight costs. Shipping a lightweight mass air flow sensor back via prepaid label costs under $10. Returning a 40-pound painted steel bumper or full suspension strut bundle can easily cost $45 to $80 in return freight, consuming a large portion of the initial price savings. While standard restocking fees are largely waived on clean, rapid exchanges, warehouse inspectors reject items showing grease stains or modified wiring harnesses without hesitation.
